All articles present in the e-shop are available until supplies are exhausted. In the rare event that a transaction is processed for an out-of-stock item, the customer will have the option of selecting an alternative similarly priced in-stock item or a full refund. 

The delivery time for international orders (outside of Thailand) shipped economy post is on average 7-14 business days from the date of the confirmation of the order by Water Air industry. International orders shipped express with EMS will take on average 5 business days. Delivery time for domestic orders averages 2-4 days. 

All product prices shown are exclusive of VAT (7% for Thai customers) and shipping costs. The economy shipping price (based on the weight of the item) is given for each product and shipping charges for all items will be totaled upon check-out. A 10% reduction on shipping is automatic for two or more items. Shipping within Thailand is free. Default service is economy. Faster and more expensive service is available on request. 

Payment will be via Paypal. Upon completion of an order, the customer will be directed to the Paypal website for payment. Only a valid credit card is necessary to use this service. A Paypal account is NOT necessary. 

Restitutions are accepted, no questions asked, within two weeks of consignment date (date the shipment arrives at shipping address). Please take note that the article(s) must be in original condition with all labels attached and must not have been worn, laundered, dirtied, stretched, used to swat flies, or otherwise altered. Return shipping expenses are the responsibility of the recipient and not Water Air Industry. In cases where a returned article does not conform to the above stated conditions, the recipient can choose to have the item re-sent at the recipient’s expense. If the recipient refuses this shipment, Water Air Industry reserves the right to retain the item(s) and corresponding monies.

Water Air Industry is not responsible for returned items lost in the mail. Therefore, depending on the value of the returned item(s), sending by registered/insured post should be taken into consideration.

In the case of the recipient receiving damaged or incorrect items, all exchange shipping expenses will be the responsibility of Water Air Industry. 
Wholesale orders are welcome. Please contact us for information.